PRIVACY POLICY

Last updated July 08, 2024

Property Krowd is a trading style of Krowd Group Limited (15829110). This privacy notice explains how Property Krowd ('we', 'us', or 'our') collects, stores, and uses your information when you use our services ('Services'). This includes visiting our website at https://propertykrowd.com, using our mobile application (Property Krowd), or engaging in other related ways. If you have questions, contact us at legal@propertykrowd.com.

SUMMARY OF KEY POINTS

This summary highlights key points from our privacy notice. For more details, click the links or use the table of contents below.

What personal information do we process? We process information based on your interactions with us and the Services. Learn more about the information you disclose.

Do we process sensitive personal information? No, we do not process sensitive information.

Do we receive information from third parties? No, we do not receive information from third parties.

How do we process your information? We process your information for various purposes, including providing, improving, and administering our Services. Learn more about how we process your information.

When and with whom do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have processes and procedures to protect your information. However, no electronic transmission is 100% secure. Learn more about how we keep your information safe.

What are your rights? Depending on your location, privacy laws may grant you certain rights. Learn more about your privacy rights.

How do you exercise your rights? Exercise your rights by visiting http://propertykrowd/signin or contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more? Review the full privacy notice.

TABLE OF CONTENTS

  • 1. WHAT INFORMATION DO WE COLLECT?
  • 2. HOW DO WE PROCESS YOUR INFORMATION?
  • 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
  • 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  • 5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
  • 6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
  • 7. HOW LONG DO WE KEEP YOUR INFORMATION?
  • 8. HOW DO WE KEEP YOUR INFORMATION SAFE?
  • 9. DO WE COLLECT INFORMATION FROM MINORS?
  • 10. WHAT ARE YOUR PRIVACY RIGHTS?
  • 11. CONTROLS FOR DO-NOT-TRACK FEATURES
  • 12. DO WE MAKE UPDATES TO THIS NOTICE?
  • 13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  • 14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect information you voluntarily provide, including names, phone numbers, email addresses, and more. Sensitive information is not processed.

Social Media Login Data. If you register using social media accounts, we collect information as described in 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.

Application Data. If you use our application(s), we may collect additional information related to geolocation, mobile device features, and more.

All information provided must be true, complete, and accurate.

Information automatically collected

In Short: Some information, like IP addresses, is collected automatically when you visit our Services.

We automatically collect certain information to maintain the security and operation of our Services. This includes device and usage information, IP addresses, browser types, and more.

Like many businesses, we also use cookies and similar technologies.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for various reasons, depending on your interactions with our Services, including:

  • Facilitating account creation, authentication, and user account management.
  • Delivering and facilitating the delivery of services to the user.
  • Responding to user inquiries and offering support.
  • Sending administrative information.
  • Enabling user-to-user communications.
  • Requesting feedback.
  • Delivering targeted advertising.
  • Protecting our Services.
  • Identifying usage trends.
  • Saving or protecting an individual's vital interest.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law. This includes your consent, compliance with laws, fulfilling contractual obligations, protecting your rights, or fulfilling legitimate business interests.

We may rely on the following legal bases to process your personal information:

  • Consent: Processing with your permission, which you can withdraw at any time.
  • Performance of a Contract: Processing to fulfill contractual obligations.
  • Legitimate Interests: Processing for our legitimate business interests.
  • Legal Obligations: Processing to comply with legal obligations.
  • Vital Interests: Processing to protect vital interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and/or with certain third parties.

We may share your personal information in the following situations:

  • Business Transfers: In connection with mergers, sales, financing, or acquisitions.
  • Google Maps Platform APIs: With specific Google Maps Platform APIs.
  • Offer Wall: Displaying a third-party hosted 'offer wall.'
  • Service Referrals: With trusted syndicates that provide solutions for Housing Disrepair Claims, Debt Management Plans, and ECO4 Grant applications. By completing any of the listed forms, users consent to Property Krowd sharing their contact details to provide relevant services, which they can choose to decline. We may be paid a introducer fee by syndicates providing these services. 'service introduction.'

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of information shared with third parties linked to or advertising on our Services.

The Services may link to third-party websites, online services, or applications, and may contain advertisements from unaffiliated third parties. We do not guarantee the safety of data provided to these third parties and are not responsible for their content, privacy practices, or security policies.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and tracking technologies to collect and store your information.

We may use cookies and similar technologies to access or store information. Detailed information is available in our Cookie Notice.

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you register or log in using social media accounts, we may access certain information about you.

You can register and log in to our Services using third-party social media accounts. We may receive profile information from your social media provider, which we use only for purposes described in this notice. We do not control or take responsibility for other uses of your information by third-party social media providers.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary unless required by law.

We retain your personal information as long as necessary for the outlined purposes, or as required by law. Once your account is no longer active and there's no legitimate business need, we either delete or anonymize the information.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use organizational and technical security measures to protect your information.

We've implemented reasonable security measures to safeguard your personal information. While we strive for security, no online transmission or storage is 100% secure. Please use the Services in a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18.

We don't knowingly collect or market to children under 18. If you believe we've collected personal information from a child, please contact us to delete the data.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In certain regions, you have rights to access, control, and terminate your account.

In regions like EEA, UK, and Switzerland, you may have rights, including access, rectification, erasure, and objection. You can contact us to exercise these rights. If you're in the EEA or UK, and think we unlawfully process your data, you can complain to your data protection authority.

Withdrawing Consent: You can withdraw consent at any time.

Opting Out: Unsubscribe from marketing communications anytime.

Account Information: Review or change information by logging in.

Cookies: Adjust browser settings to reject cookies. Email us with privacy questions.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers have a Do-Not-Track (DNT) feature. We don't currently respond to DNT signals. If a standard is adopted, we'll update this notice.

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we'll update this notice as needed.

We may update this notice to stay compliant with laws. Check for updates frequently.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

For questions, email us at legal@propertykrowd.com or write to:

Property Krowd
71-75 Shelton Street
Covent Garden
Covent Garden
London
WC2H 9JQ
United Kingdom

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Request access, changes, or deletion of your personal information by visiting Sign In.

This privacy policy was generated using Termly's Privacy Policy Generator.