Leaks and Water Damage in Rented Homes: Tenant Rights and Remedies in 2025

A dripping ceiling, swollen skirting boards, or unexplained damp patches — water damage in rented homes can destroy belongings and threaten your health. In 2025, the law requires landlords to take water issues seriously. Here’s what tenants need to know when dealing with leaks, floods, or burst pipes.

Common Causes of Water Damage in 2025

Leaking roofs or guttering
Cracked pipes or faulty plumbing
Broken appliances (e.g. washing machines, boilers)
Flooding from neighbouring flats or rising damp

What Landlords Must Fix

Landlords are responsible for maintaining the structure of the property, including plumbing, roofs, and exterior walls. Under the Landlord and Tenant Act 1985, they must repair faults that cause water ingress or damage — even if the tenant only noticed the issue recently.

Steps to Take When You Discover a Leak

Photograph visible damage immediately (and track any spread)
Report the leak to your landlord in writing (email or app) the same day
Keep receipts for any items damaged by the leak
Ask for alternative accommodation if your home becomes uninhabitable

What If Your Landlord Ignores It?

If your landlord refuses to act, escalate to your local council’s housing team or contact The Krowd. We help tenants report unfit housing, build legal cases for compensation, and trigger repairs through formal notices.

Legal Grounds for Compensation in 2025

If your belongings are damaged or you’ve lost use of part of your home, you may be entitled to compensation. Claims are often made under the Fitness for Human Habitation Act or via small claims court. The Krowd can help gather evidence and write demand letters.

Don’t Let Leaks Soak Your Rights

Water damage isn’t just bad luck — it’s often bad management. If your landlord won’t fix it, The Krowd will help you stand your ground and protect your home and health.