Your Right to Repairs: What Section 11 Really Means in 2025

If you’re renting a home in England or Wales, you have a legal right to live in a safe and well-maintained property. Section 11 of the Landlord and Tenant Act 1985 spells out those rights — and in 2025, it’s more relevant than ever. Here’s what it means for you.

What Is Section 11?

Section 11 is a legal duty that requires landlords to keep your home’s structure and essential systems in good repair. It applies to almost all private and social tenancies. You don’t need to request it in your contract — it’s automatic.

What Your Landlord Must Fix

External structure (walls, roof, windows, doors)
Plumbing, sanitation, water and gas supply
Heating and hot water systems
Electrical wiring and safety

Common Myths (and the Truth)

Myth: You have to be up to date on rent to request repairs → FALSE
Myth: Damp isn’t a landlord issue → FALSE if it’s structural or linked to disrepair
Myth: You must wait weeks before reporting → FALSE. Report immediately in writing

Steps to Take If Repairs Are Ignored

Send written notice to your landlord — email or letter
Keep records and photos of the disrepair and any health impact
Escalate to the council or contact Property Krowd for next steps

Where Property Krowd Fits In

Our platform helps tenants understand their rights, prepare reports, and build a timeline of evidence. We’ll also help you know when it’s time to involve the local authority or get formal legal advice through partners like Krowd Advisory.

You Deserve a Safe Home — Always

Section 11 isn’t optional — it’s the law. If your landlord isn’t upholding it, you have every right to take action. With the support of Property Krowd and its legal partners, you’re not alone in holding them accountable.